The Kenya Revenue Authority (KRA) is in the process of preparing its third Information and Communication Technology (ICT) strategy. This strategy will enable ICT to add value to the business that the Authority does and in turn enable us provide better services to tax payers and our other customers. As members of the public who are tax payers, potential tax payers or customers, we value your perspectives and ideas. You are hereby kindly requested to share your ideas by completing the following questions as objectively as you can. Your ideas will enable us to determine how to use ICT to serve you in a more effective and efficient manner, while being sensitive to your needs. We thank you for your support.
There are 4 questions in this survey.